Chapter 284-30 WAC
TRADE PRACTICES
Last Update: 9/19/07

WAC SECTIONS

UNFAIR CLAIMS SETTLEMENT PRACTICES
284-30-300 Authority and purpose.
284-30-310 Scope.
284-30-320 Definitions.
284-30-330 Specific unfair claims settlement practices defined.
284-30-340 File and record documentation.
284-30-350 Misrepresentation of policy provisions.
284-30-360 Failure to acknowledge pertinent communications.
284-30-370 Standards for prompt investigation of claims.
284-30-380 Standards for prompt, fair and equitable settlements applicable to all insurers.
284-30-390 Regulation of settlements of insurance claims relating to vehicles.
284-30-3901 Definitions for settlement of vehicle claims.
284-30-3902 When my vehicle is repairable, what can I expect from the insurer?
284-30-3903 Can I get my vehicle repaired at a shop of my choice?
284-30-3904 Will my insurer pursue collection of my deductible?
284-30-3905 If my insurer collects my deductible back, will I recover the full amount of my deductible?
284-30-3906 If another party is responsible for my vehicle damage, can that party's insurer refuse to settle my vehicle damage and force me to use my own collision coverage?
284-30-3907 How can my insurer settle my vehicle total loss claim?
284-30-3908 Are there factors that may adjust my settlement?
284-30-3909 If my vehicle is determined to be a total loss, can I keep it?
284-30-3910 Can the insurer move my vehicle prior to settlement of the claim?
284-30-3911 What information must be included in the insurer's valuation report?
284-30-3912 What if I, as an insured, accept the settlement based on my insurer's valuation and cannot find a comparable vehicle within a reasonable distance of my vehicle's principally garaged area?
284-30-3913 What must the insurer do prior to the denial of storage and towing costs?
284-30-3914 When I am dealing with someone else's insurer, what are my rights regarding a rental vehicle?
284-30-3915 What if the other person's insurer offers a flat rental amount per day, week, or month?
284-30-3916 In a total loss situation, what happens if I have a loan or lease on my vehicle and the outstanding balance exceeds the actual cash value of my vehicle?
284-30-395 Standards for prompt, fair and equitable settlements applicable to automobile personal injury protection insurance.
284-30-400 Enforcement.
284-30-410 Effective date.
284-30-450 Insurance policies and contracts -- Coverage for drugs.
TRADE PRACTICES
284-30-500 Unfair practices with respect to vehicle insurance.
284-30-550 Receipts to be given.
284-30-560 Applications and binders.
284-30-570 Actual reason for canceling, denying or refusing to renew insurance to be disclosed.
284-30-572 Discrimination prohibited.
284-30-574 Insurer must make independent evaluation.
284-30-580 Policies to be delivered, not held by agents.
284-30-590 Unfair practices with respect to policy cancellations, renewals, and changes.
284-30-600 Unfair practices with respect to out-of-state group life and disability insurance.
284-30-610 Unfair practices with respect to the solicitation of coverage under out-of-state group policies.
284-30-620 Permissible time limit for benefits payable because of accidental injury or death.
284-30-630 Health questions in applications to be clear and precise.
284-30-650 Prompt responses required.
284-30-660 Deceptive use of quotations or evaluations prohibited.
284-30-700 Restrictions as to denial and termination of homeowners insurance affected by day-care operations.
284-30-750 Brokers' fees to be disclosed.
284-30-800 Unfair practices applicable to title insurers and their agents.
MILITARY SALES PRACTICES
284-30-850 Authority, purpose, and effective date.
284-30-855 Scope.
284-30-860 Exemptions.
284-30-865 Definitions.
284-30-870 Practices declared to be unfair or deceptive when committed on a military installation.
284-30-872 Practices declared to be unfair or deceptive regardless of where they occur.
ENVIRONMENTAL CLAIMS
284-30-900 Purpose.
284-30-905 Scope.
284-30-910 Definitions.
284-30-920 Procedures for resolving lost policy disputes regarding environmental claims.
284-30-930 Specific unfair environmental claims settlement or trade practices defined.
284-30-940 Environmental claim mediation program.
DISPOSITIONS OF SECTIONS FORMERLY CODIFIED IN THIS CHAPTER
284-30-005 Which regulation applicable. [Order R-71-1, § 284-30-005, filed 6/15/71, effective 9/1/71.]  Repealed by 81-18-038 (Order R 81-4), filed 8/28/81.  Statutory Authority: RCW 48.02.060.
284-30-010 Replacement of life insurance policies. [Order R-68-10, § 284-30-010, filed 10/25/68; Order R-68-1 (part), § 284-30-010, filed 4/23/68, effective 10/1/68.]  Repealed by 81-18-038 (Order R 81-4), filed 8/28/81.  Statutory Authority: RCW 48.02.060.
284-30-100 Title and explanation. [Order R-71-1, § 284-30-100, filed 6/15/71, effective 9/1/71.]  Repealed by 81-18-038 (Order R 81-4), filed 8/28/81.  Statutory Authority: RCW 48.02.060.
284-30-110 Purpose. [Order R-71-1, § 284-30-110, filed 6/15/71, effective 9/1/71.]  Repealed by 81-18-038 (Order R 81-4), filed 8/28/81.  Statutory Authority: RCW 48.02.060.
284-30-120 Replacement of life insurance defined. [Order R-71-1, § 284-30-120, filed 6/15/71, effective 9/1/71.]  Repealed by 81-18-038 (Order R 81-4), filed 8/28/81.  Statutory Authority: RCW 48.02.060.
284-30-130 Exemptions. [Order R-71-1, § 284-30-130, filed 6/15/71, effective 9/1/71.]  Repealed by 81-18-038 (Order R 81-4), filed 8/28/81.  Statutory Authority: RCW 48.02.060.
284-30-140 Duties of licensees. [Order R-71-1, § 284-30-140, filed 6/15/71, effective 9/1/71.]  Repealed by 81-18-038 (Order R 81-4), filed 8/28/81.  Statutory Authority: RCW 48.02.060.
284-30-150 Duties of insurers. [Order R-71-1, § 284-30-150, filed 6/15/71, effective 9/1/71.]  Repealed by 81-18-038 (Order R 81-4), filed 8/28/81.  Statutory Authority: RCW 48.02.060.
284-30-160 Enforcement. [Order R-71-1, § 284-30-160, filed 6/15/71, effective 9/1/71.]  Repealed by 81-18-038 (Order R 81-4), filed 8/28/81.  Statutory Authority: RCW 48.02.060.
284-30-170 Forms. [Order R-71-1, § 284-30-170, filed 6/15/71, effective 9/1/71.]  Repealed by 81-18-038 (Order R 81-4), filed 8/28/81.  Statutory Authority: RCW 48.02.060.
284-30-180 Supersedes prior regulation. [Order R-71-1, § 284-30-180, filed 6/15/71, effective 9/1/71.]  Repealed by 81-18-038 (Order R 81-4), filed 8/28/81.  Statutory Authority: RCW 48.02.060.
284-30-190 Severability. [Order R-71-1, § 284-30-190, filed 6/15/71, effective 9/1/71.]  Repealed by 81-18-038 (Order R 81-4), filed 8/28/81.  Statutory Authority: RCW 48.02.060.
284-30-200 Effective date. [Order R-71-1, § 284-30-200, filed 6/15/71, effective 9/1/71.]  Repealed by 81-18-038 (Order R 81-4), filed 8/28/81.  Statutory Authority: RCW 48.02.060.
284-30-990 Exhibit 1 -- Disclosure statement. [Exhibit 1 is part of Washington Administrative Code Order R-71-1 (codified as WAC 284-30-990), filed 6/15/71, effective 9/1/71.]  Repealed by 81-18-038 (Order R 81-4), filed 8/28/81.  Statutory Authority: RCW 48.02.060.
284-30-991 Exhibit 2 -- Notice to applicants regarding replacement of life insurance. [Exhibit 2 is part of Washington Administrative Code Order R-71-1 (codified as WAC 284-30-991), filed 6/15/71, effective 9/1/71.]  Repealed by 81-18-038 (Order R 81-4), filed 8/28/81.  Statutory Authority: RCW 48.02.060.